Registering as a New Patient
New registrations are only accepted from patients living within our designated practice boundary area. To register, please complete the steps below:-
1. Check that you are within our practice boundary by clicking on our postcode checker below. If yes,
2. Complete the New Patient Registration Form (GMS1 Form) below. Your NHS Number will be required if, this is not your first time registering with a GP in the UK.
3. Complete the relevant Patient Questionnaire below.
Please note that both the New Patient Registration and Questionnaire must be completed and submitted before your registration can be processed.
4. Patients aged 16 & over - Complete the Application to register for online services - this will enable you to view aspects of your medical records after registering via NHS App or Patient Access.
5. When we have received your registration forms & questionnaire, we will call you to confirm that your registration is being processed. We will then send you a text requesting a photo of a personal identity document (driving licence or passport). Once you send this to us, we will finalise your registration.
Forms and information about the registration process can also be obtained, in person, from a member of our patient services team.
Please note that you will be registering with the practice rather than an individual GP.
Temporary Patient Registrations
If you are ill while away from home or if you are not registered with a doctor but need to see one you can receive emergency treatment from the local GP practice for 14 days. After 14 days you will need to register as a temporary or permanent patient.
You can be registered as a temporary patient for up to three months. This will allow you to be on the local practice list and still remain a patient of your permanent GP. After three months you will have to re-register as a temporary patient or permanently register with that practice.
To register as a temporary patient simply contact the local practice you wish to use. Practices do not have to accept you as a temporary patient although they do have an obligation to offer emergency treatment. You cannot register as a temporary patient at a practice in the town or area where you are already registered.
Named Accountable GP
Whilst every patient is registered with the Keats group practice, the practice is required by the government under the terms of the latest GP contract to allocate all patients a named accountable GP.
Patients will be informed of their named accountable GP at the time their registration is complete at the practice or within their first appointment with the practice. If you wish to be told the name of your accountable GP, please request when submitting your next online consultation or ask a member of our Patient Services Team when you are next in the practice.
Please note: There is no need to telephone the practice for this information. Having a named GP does not prevent you from seeing any other doctor in the practice.
For patients aged 75 and over, the named accountable GP is responsible for working with relevant associated health and social care professionals to deliver a multi-disciplinary care package that meets the needs of the patient, ensuring that these patients have access to an annual health check.
How to Access Your Medical Records
There are a number of different types of health record, accessing them is free, and healthcare professionals have a legal requirement to allow you to see them.
GP records include information about your medicine, allergies, vaccinations, previous illnesses and test results, hospital discharge summaries, appointment letters and referral letters.
You can access your GP records, and nominate someone you trust to access them, through GP online services.
These fact sheets have been written to explain the role of UK health services, the National Health Service (NHS), to newly-arrived individuals seeking asylum. They cover issues such as the role of GPs, their function as gatekeepers to the health services, how to register and how to access emergency services.
Special care has been taken to ensure that information is given in clear language, and the content and style has been tested with user groups.
Open the leaflets in one of the following languages: