If you are on long-term medications, you can request a repeat prescription in the following ways (no appointment needed):

Please allow 2 working days from requesting your medication to it being ready at your pharmacy.

For prescription queries (but not routine repeat prescription requests), you can contact our prescriptions team:

• By phone: 0207 722 4135, then option 3 
• By email: adelaide.prescriptions@nhs.net

Prescriptions are sent electronically to your nominated pharmacy using the Electronic Prescription Service (EPS). To nominate a pharmacy or change your nomination, please call reception or use the NHS App. 

Please book an appointment if you would like to discuss starting a new medication.

For short-term medications which you have had in the past, but are not on repeat prescription, please submit a Footfall request or speak to reception, providing us with enough information to understand your request. This will then be sent to a doctor or pharmacist for review: depending on the situation, they may prescribe the medication based on the information provided, ask you to discuss it further in an appointment, or reject the request if it is not appropriate.

The NHS prescription charge is a flat-rate amount, set by the government, for those who can afford to pay for their medicines. The current charge is £9.90 per item.

Some items are always free, including contraception and medicines prescribed for hospital inpatients.

Check on the NHS website whether you can get free prescriptions. You can also find out more about Prescription prepayment certificates (PPCs), which can offer savings for people on multiple long-term medications.

We encourage our patients to request their regular medications in good time, to avoid running out. However if you do run out and need some urgently, please see the NHS website for advice on how to get emergency prescriptions. Options include:

• Use the 111 online emergency prescription service or call 111
• Visit a pharmacy
• Visit an urgent treatment centre
• Go to A&E if it's emergency

Since January 2024, you can now visit a pharmacy as the first port of call for many common conditions - no need to wait for a GP appointment. This service is known as Pharmacy First: it is free and follows usual NHS prescription rules. Please see here for more information.

Common conditions treated under this service include:

• Ear infections
• Impetifo
• Infected insect bites
• Shingles
• Sinusitis
• Sore throat
• Uncomplicated urinary tract infections (UTIs)

For patients who are travelling for short trips of up to three months, we can potentially prescribe additional medication to take with you. This applies to established, regular medications you are already taking for existing conditions, and is intended to avoid any disruption to your medicine. 

In such cases, when submitting a prescription request, please clearly state why you are requesting extra, and your dates and destination of travel.

We cannot issue "just in case" medication, such as for antibiotics, for ailments that may arise while a patient is abroad, due to the issues outlined here. Furthermore, the treatment prescribed in advance may not be the correct one for the issue that actually develops: this may also delay the patient from seeking medical assessment to get the correct diagnosis and appropriate treatment.

Please book an appointment if you would like to review your medications.

From time to time, we might ask you to book a medication review appointment if we feel there is something important to discuss about your prescriptions.

We may also message you to book a blood test, submit a blood pressure or provide us with other information which is clinically needed for safe and effective monitoring of your medications, such as on an annual basis or if your circumstances have changed.

What is a Structured Medication Review (SMR)?