You can submit referral queries using our online platform Footfall. Please click here to request a new referral, or here to track an existing referral.

Referral requests will be treated on an individual basis: we may ask you to book an appointment to discuss the request further, for example to gather more information or perform a physical examination. In some cases, such as long-standing issues which you have already consulted us about, we might be able to make a referral without a further appointment.

The same applies for private referrals, which typically require us to provide just a brief referral letter. 

 

 

 

Patient portal is a secure online system provided by Royal Free London NHS Foundation Trust that allows you to view information from your hospital record. You can access My RFL Care from your computer, tablet, or smartphone. Registering for the patient portal will help you view and manage your outpatient appointments, view test results, receive secure messages from your care teams, complete questionnaires and receive letters and documents. 

https://www.royalfree.nhs.uk/my-rfl-care-patient-portal/

 

MyCare UCLH is a patient app and online service. Use MyCare UCLH on your mobile (through the MyChart app) or computer (in your browser) to securely view and manage information about your health and care at UCLH. 

https://www.uclh.nhs.uk/our-services/find-service/mycare-uclh

With MyCare, you can:

• View all your appointments and receive reminders. 

• View your clinic letters and receive test results. 

• Prepare for appointments by providing information in advance. Your clinician will check the information with you at your next appointment before adding it to your record.

• Request to update your medical information and contact details. 

• Join video clinics. 

• Share parts of your health record with other healthcare professionals. 

• Support friends and family with proxy access. 

• In some instances, you can use Messages in MyCare to ask non-urgent questions.

 

You can self-refer into the following services within Camden:

Antenatal

If you know which hospital or trust you want to have your baby in, and you live in their catchment area, you can refer yourself to a hospital or a midwife-led team for antenatal care and delivery using the links below:

Hospital	Telephone Number	Self-Referral Form	Website
Royal Free	020 7830 2752	Royal Free Self-Referral Form	Click here
UCLH	020 3447 9354	UCLH Self-Referral Form	Click here
Whittington	020 7272 3070	Whittington Self-Referral Form	Click here
St Mary's	020 3313 5222	St Mary's Self-Referral Form	Click here

 

Breathe - Stop Smoking Service

Breathe is Camden & Islington’s stop-smoking service. It delivers a tiered model to ensure smokers receive the best support to help them stop smoking.

Patients can self-refer by telephone: 020 3633 2609 or via the online Breathe Self-Referral Form.

 

Camden Bladder & Bowel Service

Camden Specialist Adult Bladder and Bowel Service provides assessment, advice and management service to adult and children (over 5 years old) with complex bladder and bowel conditions in order to make sure that the most appropriate treatment and products are prescribed.

For additional information, please view the following leaflet here.

Patients can self-refer by telephone: 020 3317 3400.

Order the universally recognised 'Just Can’t Wait Toilet Card' Online FREE from the Bladder & Bowel Community here.

 

Camden Care Navigation & Social Prescribing: Age UK

Age UK's Care Navigation & Social Prescribing Service helps people to receive the right support at the right time through:

• Care navigation
• Signposting to community and voluntary organisations
• Information and advice

It consists of four linked services: Care Navigation, Community Links, Community Connectors and Wish Plus.

Patients can self-refer by telephone: 0800 193 6067 or via email: camccg.socialprescribingreferral@nhs.net.

 

Camden Carers Service

Camden Carers Service offers advice, support and activities for family and unpaid carers across Camden.

Patients can self-refer by telephone: 020 7428 8950 or via the online Camden Carers Self-Referral Form.

 

Camden MSK Services and physiotherapy

The Camden Musculoskeletal (MSK) Services provide a full range of MSK services available throughout Camden, including:

• Community services (physiotherapy, podiatry and pain services)
• Secondary care (orthopaedics and rheumatology)

For additional information, please view the following leaflet here.

Patients can self-refer by telephone: 020 7871 0545. 

 

Change Grow Live (CGL): Camden Drug and Alcohol Service

If you're using alcohol or drugs, live in Camden and want to get support, the best way to do this is by coming to CGL's assessment drop-in service. You can visit Mondays, Wednesdays and Thursdays 12-4pm at Kings Studios, 43-45 Kings Terrace, London, NW1 0JR.

CGL services are free and confidential. They can answer any questions or worries you might have about:

• Alcohol
• Drugs (including steroids)
• Prescription and over-the-counter medications, including sleeping pills and tranquillisers
• How drugs and/or alcohol are affecting your mental health

Treatment options include:

• Advice on keeping safe
• Emotional support and counselling
• Group work
• Online courses
• Medication-assisted treatment
• Access to different detox and rehab options
• Peer support
• Recovery support, including education, training and employment advice
• Onward referrals to a range of specialist services

 

iCope - Psychological Therapies Services

iCope (Camden and Islington Talking Therapies) provide free, confidential help and support for problems such as stress, anxiety, depression and insomnia.

They offer a range of different evidence-based psychological treatments that have been recommended for the NHS. Their therapists will be able to discuss and advise the best treatment for you. 

Patients can self-refer by telephone: 020 3317 6670 or via the online iCope Self-Referral Form.

 

Mindler - Talking Therapy

Minder (previously IESO) provides evidence-based CBT, online. One-to-one therapy is delivered in real time, with patients meeting an accredited therapist in a secure online environment. Access to therapy is quick (83% of self-referrals start therapy within 6 weeks of referral), with evening and weekend appointments available. 

Patients can self-refer by telephone: 0800 074 5560 or via the online IESO Self-Referral Form.

 

Open Minded (Camden Child and Adolescent Mental Health Services - CAHMS) 

A set of services for children, young people (up to 18 years), their families, parents and carers who are experiencing emotional, behavioural and mental health problems. Support provide includes:

• advice and support for parents
• counselling and therapy for children
• therapeutic work with the whole family 

For additional information, please view the following leaflet here.

Patients can self-refer by telephone: 020 8938 2241 

 

Sexual Health Services

If you have no symptoms but would like a sexual health check-up you can sign-up online to Sexual Health London (SHL)  – a discreet service for Londoners.

For free and confidential sexual health, contraception and HIV services in London, please click here.

To book an appointment online, please click here.

 

Family Planning & Termination of Pregnancy Services

All the services below support a woman's choice, whether she decides to continue with her pregnancy or to have a termination of pregnancy. Pre-and post-termination counselling is offered, along with sexual health advice and contraception service.

Women will be given a choice to be treated at clinics run by three providers:

• British Pregnancy Advisory Service (BPAS)
• Marie Stopes
• National Unplanned Pregnancy Advisory Service (NUPAS)

Patients can self-refer by telephone: 0333 999 9951 (central booking service for all referrals)

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Additional Self-Help Information

• Medication and prescriptions after seeing a Private Doctor
• Oral Nutritional Supplements - Information for when you might need to boost your food intake
• Your Guide to Making the Most of your Food
• Food First Advice - Making your food work for you
• Blood Glucose Self- monitoring - Information for people with type 2 diabetes
• Cancer Support Guide 
• NHS 111 – British Sign Language (BSL) Service